OMVIC License Practice Test & Course – Prepare for the OMVIC Exam in Ontario

The statement presented in the question is true - final repair costs cannot exceed the estimate by more than 10%. This is to ensure that customers are not overcharged for repairs. If costs exceed the estimate by more than 10%, it may indicate that there were unforeseen issues with the repair or that the repair shop did not accurately assess the initial extent of the damage. Option B is incorrect because the statement clearly states that the final repair costs cannot exceed the estimate by more than 10%, making it true.