OMVIC Practice Test

For how long must a dealer retain records of repair authorization?

1. 1 year

2. 2 years

3. 6 years

4. 10 years

The correct answer is: 6 years

The correct duration for which a dealer must retain records of repair authorization is two years. This requirement is important because it provides a clear and consistent timeframe for accountability and verification. By maintaining these records for two years, dealers can ensure that they have adequate documentation in case of any disputes regarding repairs, invoices, or warranty claims. This retention period helps protect both the dealer and the consumer by enabling effective resolution of any issues that may arise after the service has been provided. Maintaining records for this duration also aligns with standard practices within the automotive industry, which prioritize transparency and customer trust. It becomes crucial for reference in case a customer has concerns about the quality of service or the nature of repairs conducted on their vehicle. Thus, retaining repair authorization records for two years is both a legal obligation and a best practice within the industry.