OMVIC Practice Test

What constitutes "unfair business practices" in vehicle sales?

1. Offering competitive pricing

2. Deceiving consumers with false claims

3. Providing additional warranties

4. Offering financing options

The correct answer is: Deceiving consumers with false claims

Unfair business practices in vehicle sales typically involve any tactics that mislead or deceive consumers, compromising their ability to make informed decisions. This includes providing false claims about a vehicle, such as its condition, history, or capabilities. Such deception undermines consumer trust and can lead to significant financial consequences for the buyer. Offering competitive pricing is generally considered a normal and acceptable practice aimed at attracting customers rather than being unfair. Likewise, providing additional warranties and financing options are standard practices in the automotive industry that enhance consumer choice and protection. These options do not involve misleading information or exploitation, making them acceptable business practices.