OMVIC Practice Test

What should a dealer do if a vehicle has been involved in a significant accident?

1. Sell it at a discounted price

2. Remove it from their inventory

3. Inform the buyer about the accident

4. Negotiate the price invisibly

The correct answer is: Inform the buyer about the accident

When a vehicle has been involved in a significant accident, the ethical and legal responsibility of a dealer is to inform the buyer about the accident. Disclosing this information is crucial because it allows the buyer to make an informed decision about the vehicle. Customers have the right to understand the history of the vehicle they are considering, especially regarding any potential issues that could affect its safety, reliability, or value. Failing to disclose such important information could lead to legal consequences for the dealer, including potential claims of misrepresentation or fraud. Transparency builds trust and helps maintain a positive reputation for the dealership, which can lead to long-term customer loyalty. It is essential for dealers to operate with integrity and prioritize the interests of their customers, particularly in situations where significant past incidents like accidents could adversely affect a vehicle's performance or safety.