OMVIC Practice Test

When the dealer replaces a part, what must the dealer do?

1. Keep the old part

2. Offer the old part to the consumer

3. Warn the consumer that the part is greasy and dirty

4. Call the previous owner

The correct answer is: Offer the old part to the consumer

When the dealer replaces a part, they must offer the old part to the consumer. This is done so that the consumer may have the option to keep the old part or dispose of it themselves. Option A is incorrect because keeping the old part is not a requirement for the dealer, but rather an option for the consumer. Option C is incorrect because warning the consumer that the part is greasy and dirty is not a necessary step for the dealer to take when replacing a part. Option D is incorrect because calling the previous owner is not a relevant action for the dealer to take when replacing a part for a current customer.